Terms of service

Last Updated: January 2026

Welcome to Soumya Silver.
These Terms of Service (“Terms”) govern your use of our website https://soumyasilver.in/ (the “Website”) and the purchase of products from us. By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Website.

1. General Conditions

By using this Website, you confirm that you are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products or Website for any unlawful or unauthorized purpose.

2. Product Information

All products listed on the Website are subject to availability.
We make every effort to display product images and descriptions accurately. However, slight variations in color, texture, weight, or finish may occur due to lighting, screen resolution, or handcrafted nature of silver jewellery.
Such variations do not qualify as defects.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
Payments are processed securely through third-party payment gateways. We do not store your card or payment details.

4. Orders & Acceptance

Placing an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
Once confirmed, orders cannot be cancelled, returned, or refunded, except as stated in our Return & Refund Policy.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics, location, or unforeseen circumstances.
We are not responsible for delays caused by courier partners, natural events, or regulatory issues.

6. No Return & No Refund Policy

All products sold on Soumya Silver are non-returnable and non-refundable.
Please refer to our Return & Refund Policy for detailed information.

7. Intellectual Property

All content on this Website, including images, logos, text, graphics, and designs, is the property of Soumya Silver and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.

8. User Conduct

You agree not to:

Misuse the Website or attempt unauthorized access
Upload or transmit viruses or harmful code
Provide false or misleading information
Violate any applicable laws or regulations

9. Limitation of Liability

Soumya Silver shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or products. Our maximum liability shall not exceed the value of the product purchased.

10. Indemnification

You agree to indemnify and hold harmless Soumya Silver, its owners, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Terms.