Privacy policy

Last Updated: January 2026

Welcome to Soumya Silver (“we”, “our”, “us”).
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://soumyasilver.in/.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit or use our Website, we may collect the following information:

a. Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment gateways)

b. Order Information

Products purchased
Order history
Shipping and delivery details
Returns and exchanges

c. Technical Information

IP address
Browser type
Device information
Pages visited
Cookies and usage data

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders
Communicate order updates, confirmations, and support
Provide customer service
Improve our Website and services
Send promotional emails and offers (only if you opt in)
Prevent fraud and ensure secure transactions

3. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control or disable cookies through your browser settings. Disabling cookies may affect some Website features.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only for necessary services, including:

Payment processors
Shipping and logistics partners
Website analytics and marketing tools

These third parties are obligated to protect your information and use it only for authorized purposes.

5. Data Security

We take reasonable security measures to protect your personal data from unauthorized access, misuse, or loss. However, no online transmission is completely secure, and we cannot guarantee absolute security.